Frequently Asked Questions

Learn more about Cigent solutions and services.

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Cigent D3E

Will D3E protect files stored in Microsoft One Drive folders in Windows 10?

Will D3E work with Self Encrypting Drives?

How does D3E stop ransomware?

What is the difference between “Locked” and “Protected” folders in D3E?

Is D3E the same as encryption?

How can I purchase D3E?

What are your plans to integrate D3E with security solutions other than Windows Defender?

How does D3E work in conjunction with Windows Defender?

Can I try D3E before I buy it?

Cigent Bare Metal

What happens if my Bare Metal SSD is lost or stolen?

How can I purchase a Cigent Bare Metal SSD?

Why is it important that Bare Metal SSDs be tethered to the endpoint agent?

How is a Cigent Bare Metal encryption different than Microsoft Bit Locker

Cigent for Networks

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Cybersecurity Assessment

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Subscription Plans

What is the difference between Cigent D3E and Bare Metal?

Do you offer volume discounts?

Can I upgrade D3E to D3E Premium when it is available?

Support

How do I contact support?

Do you support any languages other than English?

Will D3E and or Bare Metal make my system run slower?

Do I still need to use my anti-virus software with D3E & Bare Metal?

When will your management console be available?

Do you have any plans to support Linux, Mac OS, or Android??

What versions of Windows do you support?

Do you work with resellers?

Contact us online or by phone at (844) 256-1825.
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