Date Last Revised: March 28, 2020
- you use or purchase Cigent products and services that have been deployed by one of our business customers, such as your employer (our “Services“).
- Information about Cookies
- Types of Cookies
- Cookies We Use
- Updating Your Settings/Opting Out
- Cross-Device Settings
- External Links
- Changes to this Policy
- Contact Us
INFORMATION ABOUT COOKIES
What are cookies?
Cookies are small text files which are stored on your computer or mobile device when you visit some websites. They enhance your browsing experience in various ways, such as remembering your preferences, displaying relevant content and ensuring pages function as intended.
What are cookies used for?
Type 1–Strictly Necessary
These cookies are necessary for the proper functioning of the community, such as tracking a user session, or accessing secure areas. Session cookie used to pin a logged-in session to a browser
The information these cookies collect is anonymous and is used to collect aggregate data including information about the pages users visit.
These cookies allow websites to remember preferences and settings, such as your username, language, region, font size, and so on. Example: Cookie used to hold a user’s username as part of a “remember me” feature
Type 4–Tracking, Targeting, and Sharing
These cookies remember that you’ve visited a website, a particular web page, and/or track your activities on the site. This information is sometimes shared with third-party advertisers or our marketing team for serving targeted online advertising or other personalized content. Cookies used to track visitor activity on an individual basis can be used by Cigent or its third-party business partners to serve personalized content, and/or later aggregated and used to analyze website traffic and trends.
TYPES OF COOKIES
These last for the duration of your visit only and are deleted when you close your browser. Session cookies are typically used to track your movements from page to page and to remember the information you enter within that session—often supporting website functionality or security.
These cookies make websites easier to use as you won’t need to repeatedly log in, or re-enter information as you browse. A good example is an application form—perhaps you complete the first few pages, but realize you need to make a change on the first page—the information you entered will be stored, so you don’t need to start all over again.
These are stored after your visit and are not deleted when you close your browser. Persistent cookies are typically used to remember your preferences for future visits and are sometimes used to provide targeted advertising based on your activities on a website.
These cookies make websites easier to use as you won’t need to repeatedly select your preferences each time you visit. A good example would be a website with language settings—perhaps you choose to change the content language from English to French. The next time you visit the website, your preference will be remembered.
We may enlist the expertise of third party companies to collate and analyze information about customer activities, helping us to identify service improvements. We may also use third party cookies to test new pages, or to display more relevant product and service advertisements to you based on your activities on our website. Specifically, Cigent tracks and analyses both individualized usage and volume statistical information related to your use of our online Properties and Services. We partner with third parties (such as advertisers and ad networks) to display advertising on our online Properties and/or to manage and serve advertising on other third party sites.
- Your browser type and operating system
- Pages you view
- Links you click on
- Your IP address
- Geographic information
- To enable us to recognize your device so you don’t have to give the same information repeatedly;
- To recognize that you may have requested that we remember your username and password so you don’t need to enter your details each time you visit a site; and
- To record what people like and don’t like on the site and the popularity of various elements of the site so that we can ensure that it works properly at points of high usage. To that end, we may, in the future, use independent measurement, advertising and research companies. They gather information regarding the visitors to our Sites on our behalf using cookies, log file data and code which is embedded on our website.
In addition to cookies, we may also use other tracking technologies such as beacons, tags, scripts and other similar technologies:
Web beacons, also known as clear GIFs or single-pixel GIFs, are small image files that we, our service providers and their agents place on our website and our emails. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page on the website, or opened or acted upon an email. This information allows us to measure the performance of our online Properties and specifically our email campaigns.
As is true of most online services, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, device type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. IP address is a number that is automatically assigned to the computer by an Internet Service Provider (ISP), and in many cases, IP addresses are shared by multiple people. This number is identified and logged automatically in our server log files whenever you use the online Properties and Services, along with the time(s) of the visit(s) and the page(s) visited. We may combine this automatically collected log information with other information we collect. We do this to improve the functionality of online Properties and Services, and for the other purposes described in our Privacy Notices.
COOKIES WE USE
Here is a list of the cookies and the associated use.
UPDATING YOUR SETTINGS/OPTING OUT
You can control how cookies are placed on your computer or mobile device by changing your internet browser settings (via the ‘Tools’ menu). Please note: if you use multiple internet browsers/computers/mobile devices, you’ll need to update your settings on each in order to disable cookies completely should you wish to do so.
If you choose to block all cookies, you may experience difficulty when using the online Properties and Services. For example, some online Properties functionality may not perform as intended, your preferences won’t be stored and you may not receive advertisements about offers which would be relevant to your interests/needs. You can however allow cookies from specific websites by making them ‘Trusted websites’. Please refer to your internet browser provider for further guidance.
You can delete any existing cookies from your browser, and if you completely disable cookies we won’t gather any further information, but we may still use information collected in the past.
Learning More About Managing Cookies
Want to know more about cookies? To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, please see the guide produced by the Interactive Advertising Bureau—visit http://www.allaboutcookies.org/ to read more.
Do Not Track
Our online Properties and Services do not currently recognize if a browser sends a “do not track” signal or similar mechanism to indicate the user does not wish to be tracked or receive interest-based ads.
When you use your mobile device to interact with us or use the online Properties or Services, we may receive information about your mobile device, including a unique identifier for your device. We and our service providers and third parties we collaborate with, including ad networks, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones, and tablets), which can result in your having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices.
Our online Properties and Services may contain links to external websites and services for your convenience and informational purposes only. We do not endorse, guarantee or monitor products, services, or views which they offer or express. Please be aware that these websites are covered by their own policies.
CHANGES TO THIS POLICY